At RB&CO, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return policy below.

Returns

Eligible products may be returned within 14 days of delivery. To qualify for a return, items must be unused, undamaged, and in their original packaging.

Made-to-Order Items

Customized, made-to-order, or specially produced furniture pieces cannot be returned or exchanged unless they arrive damaged or defective.

Damaged Deliveries

Please inspect your order upon delivery. If your item arrives damaged, contact us within 48 hours with photos of the issue so we can assist you promptly.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Refunds

Once the returned item has been inspected and approved, refunds will be processed to the original payment method within 5–10 business days.

Contact

For all return inquiries, please contact:info@rbandco.nl

RB&CO Delivery Information

At RB&CO, we carefully coordinate every order to provide a smooth and reliable delivery experience across Europe.

Processing Time

Orders are typically processed within 2–5 business days after payment confirmation.

Delivery Time

We deliver across Europe within an estimated 2–4 week timeframe, with most orders arriving within approximately 2 weeks depending on the destination and product availability.

Made-to-Order Furniture

Some pieces may be produced upon order to maintain premium quality and craftsmanship standards. Delivery times may vary slightly for customized or made-to-order items.

Professional Delivery

Large furniture items are transported through professional logistics partners to ensure safe and secure delivery

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Delivery Inspection

Please inspect your order upon arrival. If your item arrives damaged, contact us within 48 hours with photos of the issue.

Shipping Costs

Shipping fees are calculated at checkout or provided directly depending on the destination country and order size.

European Delivery

RB&CO currently delivers across selected European countries.

Contact

For shipping inquiries or delivery assistance:info@rbandco.nl